Sleep better with on-demand cooling, warming and sweat drying comfort right in your bed works on any size bed or mattress including adjustable beds, simple and easy to use
Powered ventilation cooling rapidly wicks body heat and moisture out of the bed for awesome cooling relief, a great solution for hot sleepers, hot-flashes and night sweats
Heating mode gives a deep sauna like warmth in just seconds, great therapy for cold feet and cold legs, safer alternative to electric blankets and warms bed 15x faster with air
Biorhythm sleep technology enables automated smart temperature control, sleep better by programming different temperature settings for each hour of the night
NEW AND IMPROVED BEDJET 3 is 30% smaller than the prior V2 model. Includes the most advanced remote control in the sleep industry with color LCD screen and backlit keys. NOTE: Reviews posted prior to August 2019 are for the prior V2 model. Amazon's current return policy (30 days) applies when purchased from Amazon.
Customer reviews:
Scott H
Unbelievable customer service and support
I confess, I wanted a budget, but seeing the cost, I was a little bit overwhelmed (yes, I can be a bit cheap), so I went to their website, and they had a "Scratch & Dent" sale on units that had minor cosmetic flaws or were refurbished returned units, so I opted to go after the cost savings and purchased a "Scratch & Dent" unit. I LOVED it, I tend to get overheated when I sleep, and the cooling provided by the budget is phenomenal!
Last night, it got a little bit cooler here in North Texas, and I turned on the heat, but alas, the head didn't work... there is a switch between high and low, so I flicked it onto high, and still it didn't work <sigh> so, you may be asking, if the heat didn't work, why the heck did you rate it with 5 stars? Well.... all products may have issues, but how a company deals with the issues, and the customer service they provide tells you more about the quality of a product than a unit that falls outside the 6-sigma of quality control.
I called and left a voicemail this morning, and followed up with an email, and I got a call this afternoon, not from a CSR rep, not from a CSR Manager, not even from a VP of some sort... I got a phone call from the owner of the company himself... when I said that I was shocked he took the time to do it himself, he laughed and said that thankfully, the Budget hardly every failed and he didn't have to make similar calls very often at all.
He apologized for the unit not working, and remarked that the "Scratch & Dent" units carry the same warranty as new units, and they were going to replace the unit with a new one... let me say that again, THEY ARE REPLACING A RE-MANUFACTURED UNIT WITH A NEW ONE! I have honestly NEVER heard of the like... more often, companies will replace a new unit with a re-manufactured one (like Dish did with my DVR) I have NEVER heard of a company replacing a broken re-manufactured unit with a replacement NEW one. In addition, they are not just replacing the unit, but all the miscellaneous parts as well, he told me they were going to email me a prepaid shipping label to only send back the main unit so they could find out what went wrong and possibly adjust the manufacturing process, but I should keep the extras too I had them just in case, little extras like an extra remote control.
In summation:
1. I got a re-manufactured Bedjet (yes, I tend to be a bit of a penny pincher)
2. I LOVED the cooling!
3. ... but the heating didn't work
4. I got a call from the owner of the company apologizing for the unit
5. They are replacing the re-manufactured unit with BRAND NEW ONE.
6. They are sending me a prepaid label to send back the unit while letting me keep the extra remote.
Again, all products will have very rare instances where the product deviates from the quality standards of the company... what differentiates companies is HOW THEY REACT. The budget proved that they stand behind their products unequivocally. They made no excuses, and never batted an eyelash in standing behind their product... for this, they earned a 5-star rating
Sarah M Keeling
It was easy to set up
I want to share my review, as this is a big-ticket item for me. Before I start, a few caveats:
- I bought this because I'm a very hot sleeper
- I live alone, so don't share my bed with anyone (except my pets)
- I live in SC where it's hot and humid most of the time
I decided to get this because regardless of what I did, I woke up sweaty. In the summer, I would set my thermostat to 65 and still wake up sweaty. This is not because of hot flashes! So I decided to get this in the hopes of saving on my electric bill in the summer.
It was easy to set up. I read the book and followed the instructions step by step. It wasn't difficult at all. I was nervous for a minute that it wouldn't slide under the bed, but it *just* fits underneath. If my bedroom wasn't carpeted, it would likely fit a bit better. At this time of year (it's February), I'm sometimes cold when I go to bed. This is perfect for warming the bed or my feet when I get in. I use the Sleep Cycle to set it to turn on about 1.5 hours into my sleep. I then have it turn on to run at the lowest heated setting (72 degrees) at about 40% wind current. I found the cool setting to be too cool my first two nights. I have a feeling that will change in the summer and I will use the cool setting. I am sleeping better and waking up not dripping with sweat! Finally - this is what I've been looking for to keep me cool at night! (And warm if I need it!)
Other things to note:
- it's very quiet. I sleep with a white noise machine and can't hear the BedJet at all
- it can dry your skin out, so I lotion up before I go to bed; if you have a severe dry skin condition, this may not be good for you
- I'm using 100% cotton sheets and it works for me; the company recommends high-quality sheets. I don't know if 100% cotton counts as high quality, but that's what I have because they were the ones that kept me the coolest.
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